Saying no to jargon, yes to clarity
Insights
Speak Clearly: The Case Against Corporate Jargon
Simplicity is Power: In an age of information overload, simplicity stands out. Clear communication reduces the need for endless clarification emails and follow-up meetings. It ensures projects stay on track and teams remain aligned.
Ambiguity is a Productivity Killer: Imagine a meeting where everyone nods but walks away with a different conclusion. Such are the pitfalls of jargon. Complex terminology not only delays decisions but can send projects down unintended paths due to misinterpretation.
Assumption is the Root of Misunderstanding: Every time we use a specialized term, we're making an assumption that the listener understands it the same way we do. But that's often not the case. Simple, straightforward language guarantees alignment and understanding.
Depth Over Shortcuts: While jargon can offer a quick way to convey an idea, it often sacrifices depth. By glossing over details, we avoid fostering deeper discussions, resulting in surface-level conversations that don't harness the full potential of team brainstorming.
Global Teams Deserve Universal Language: In an interconnected world, teams span continents and cultures. Relying on jargon that might resonate in one region but perplexes another is a missed opportunity. Embracing clear language ensures a global team is united in its understanding.
Start doing this today:
Here's a simple process to translate your next email or deck from jargon to straightforward English:
1. Identify: Find the complex terms or industry jargon in your text. Is there a simpler word or phrase you could use instead?
2. Clarify: Explain any remaining complex ideas using everyday language. Imagine you're explaining the concept to a smart high school student or a friend outside of your industry.
3. Simplify: Remove any unnecessary words or phrases. Less is more when it comes to clear communication.
4. Read aloud: Finally, read your text out loud. Does it sound natural? If not, tweak the wording until it does.
This small exercise will not only improve communication within your team, but it will also help you start developing a habit of clarity and simplicity in your communications. Over time, this can lead to a more inclusive and effective work environment.
Further Reading
Beating Business Jargon - Banish Obscure and Confusing Language
https://www.mindtools.com/ag3k2ox/beating-business-jargon
Does Your Office Have a Jargon Problem? https://hbr.org/2021/03/do-you-have-a-jargon-problem
The Ridiculous Business Jargon Dictionary
https://www.theofficelife.com/business-jargon-dictionary-A.html
How to Improve Your Business Writing
https://hbr.org/2014/11/how-to-improve-your-business-writing
Words of Wisdom
“The single biggest problem in communication is the illusion that it has taken place.”
- George Bernard Shaw
